Eric Pénisson is from Paris France, and graduated from the “Ecole Nationale Supérieure des Télécommunications de Paris”. He has International Executive Management experience in the fields of Telecommunications, Networks, Applications, and Digital Services. He has led various organizations such as R&D, Marketing, Strategy, and several Business Units at Alcatel-Lucent, Genesys and Xylan.
He joined Altitude Software 4 years ago as EVP Sales and Operations for the territory we call »RoW » (Rest of the World). His role at Altitude Software is to drive Sales and Operations in Europe, Latam, Asia, Middle/East and Africa, and to develop channels and alliances strategies in order to maximize customer value, expand new routes to market and drive growth and revenue through the partner eco-system.
He is convinced that the key to an excellent customer experience is through innovation, value cocreation together with partners, and customer intimacy.